Refund policy

At LKR, we want you to shop with confidence. We accept returns for both defective and non-defective products. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must meet the following conditions:

  • Items must be new, unworn, unwashed, and unused.
  • Items must remain in their original condition with all original tags attached.
  • Items should be returned in the original packaging whenever possible.
  • Items must be free from stains, odors, damage, or any signs of use.

Items that do not meet these requirements may not be eligible for a refund.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Items that are not in new condition.
  • Products that have been worn, washed, altered, or damaged after delivery.
  • Items returned without prior authorization.
  • Returns requested after the 30-day return period.
  • Final sale or clearance items.

How to Start a Return

Before returning any item, please contact our customer support team for return authorization.

To help us process your request efficiently, please provide:

  • Your order number.
  • The email address used to place the order.
  • The item(s) you wish to return.
  • The reason for your return.

Once your request has been reviewed and approved, we will provide detailed return instructions.

Please do not send any item back without receiving return authorization.

Return Method & Fees

All returns must be shipped back by mail.

Customers are responsible for return shipping costs and obtaining their own return shipping label.

LKR does not charge any restocking fees.

Refunds

After your returned item has been received and inspected, we will notify you regarding the status of your refund.

If your return is approved, your refund will be issued to your original payment method.

Refunds are typically processed within 7 days after the return has been received and approved. Please note that your bank or payment provider may require additional processing time.

Original shipping charges are non-refundable unless the return is caused by our error or you received an incorrect or defective item.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please provide your order number and clear photos of the product and packaging so we can assist you quickly.

Exchanges

We accept exchanges.

If you would like to exchange an item for a different size, color, or style, please contact our customer support team before sending your item back.

Exchange requests must meet the same eligibility requirements as returns.

Return Processing Time

Once your returned package has been received, please allow time for inspection and processing.

Approved refunds or exchanges will be processed within 7 days after the return inspection has been completed.

Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with a return request, please contact us:

Address:
5161 Collins Ave, Miami Beach, FL 33140, United States

Email:
info@lkrbao.com

Phone:
+1 786-245-7316

Thank you for choosing LKR. We appreciate your trust and are committed to providing a fair, transparent, and dependable shopping experience for every customer.